PURPOSE OF ROLE: 

To work with Flintshire schools, to provide awareness raising training to staff and information sessions to pupils around Young Carers and their roles along with increasing the schools knowledge on what services are available to them from NEWCIS and how to support them within the school environment.

To provide advice, support and services to children, young people and their families in accordance with the aims and objectives of the service. To support the wider Young Carers service at groups and events

Success in the post requires a real commitment to supporting young carers and to working in partnership, to plan and deliver services. 

MAIN DUTIES AND RESPONSIBILITIES:

To liase with local schools who have not yet accessed the project to arrange and deliver training and assemblies to increase awareness of Young Carers with children, young people and staff building.

To support schools who have already engaged in the project to ensure that they continue to be supported and are aware of Young Carers the wider project is supporting within their school and for the school to share information about those young carers at the school who are not currently registered with us.

Maintain once a term contact with schools, offer support and training as appropriate

Undertake an annual review with schools to offer support & identify needs.

To upkeep any records of work undertaken and Young Carers identified.

Undertake What Matters conversations with children, young people and their families, as and when required to identify needs and achieve positive outcomes.

Contribute to Service development.

Work in partnership with parents/carers to empower them and enable them to achieve personal outcomes for their children.

To apply safeguarding and child protection procedures working with children’s services.

Promote the single gateway to professionals, children’s services, health agencies, and community based services, taking part in young carer awareness-raising campaigns.

Ensure priorities for young carers are in line with the outcomes required by the service specification, this includes group work, events and residentials.

To identify and make links with other agencies and services  operating in NE Wales, developing an accessible database which contains this information.

To ensure that procedures are in place to record and report on essential information accurately including case records, in line with the monitoring and reporting requirements of the service and in accordance with data protection legislation.

To ensure that barriers for those who find services difficult to access are actively minimised, providing a welcoming service.

Undertake any other duties and responsibility commensurate with the post.

COMMUNICATIONS:

Form effective working relationships with Flintshire schools to enable to profile of young carers to be raised and to offer training and support to school staff and pupils around supporting Young Carers

Work with the management team and staff in the co-ordination and production of communications, including digital newsletters, posters, advice literature, press releases and publicity materials as required.

Assist with the delivery of key events such as Young Carers Action Day & Carers Week activities.

GENERAL:

Teamwork is essential to the smooth running of the organisation and all members are required to play an active part. Staff duties include helping to maintain cover in the office, dealing with calls from Schools, Young Carers and their families and following all the policies and procedures of the organisation. Everyone has a responsibility to work co-operatively and in collaboration with all members to ensure that the organisation meets the requirements of the service level agreements it has entered into.

Due to the nature of the job, some evening and weekend work will be necessary.

LOCATION:

The role is based at NEWCIS, Mold, however the jobholder may be required from time to time to work from other locations across the county  as such a current UK driving licence and access to a vehicle or access to equivalent transport is required.

This job description sets out the main duties of the role as at the date it was drawn up. These may vary from time to time without changing the general character of the role or the level of responsibility entailed. It is expected, therefore, that the jobholder will undertake any other duties commensurate with the grading of the post as allocated through line management.

NEWCIS AS AN EMPLOYER: 

NEWCIS is an equal opportunities employer.

FURTHER RESPONSIBILITIES:

To support the activity and ethos of the charity.

To stay up to date with developments and attend such training courses as agreed.

Such other duties as NEWCIS may require from time to time.

Flexibility to work in other locations on an occasional basis as required.

FLEXIBILITY STATEMENT:

In addition to the duties and responsibilities outlines, you must be prepared to undertake such additional duties which may result from changing circumstances, but which may not of necessity change the general character or level of responsibility to the post.

You will be subject to annual performance reviews which will incorporate a review of these duties and performance over the year.

CONFIDENTIALITY:

Ensure, in the course of employment, complete confidentiality is maintained in respect of the Charity, its dealings, transactions, affairs and all other information relating to clients, participants, associates, staff etc. To ensure that all information relating to the above is processed in accordance with the General Data Protection Act 2018.

COMPETENCE:

You are responsible for limiting your actions to those which you feel competent to undertake.  If you have any doubts about your competence during the course of your duties you should immediately speak to your line manager.

RISK MANAGEMENT:

It is a standard element of the role and responsibility of all staff within the Charity to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards.

HEALTH AND SAFETY REQUIREMENTS:

All employees of the Charity have a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.  Employees are required to co-operate with management to enable the Charity to meet its own legal duties and to report any hazardous situations or defective equipment.

PERSON SPECIFICATION: