Carers Emergency Plan

An emergency plan gives carers the opportunity to think about and document concise, relevant information on the person they care for. This information can then be used if they cannot care, in the short term, due to an unplanned event or accident. It means that in an emergency the practical arrangements for caring are set out, and the carer’s views and knowledge of the person they care for can be shared with others.

An emergency plan can prevent an emergency becoming a crisis.

The conversations that you have with family, friends and neighbours about the role they could play in an emergency can help them understand your role as a carer, and many carers find that their levels of doubt, worry and stress may be reduced through the actual process and completion of their plan. Identifying emergency contacts who could help in the event of an emergency also brings re-assurance and peace of mind.

Complete and print your copy of our Carers Emergency Plan and place it with your important documents. If you would like a paper copy please contact us. 

Carers Wales carers emergency card

Should an emergency or accident happen, by carrying this card it will let emergency workers and others know that someone relies on you as a carer. The card provides spaces for emergency contacts, for example family or friends who can help.

Get yours >

Denbighshire County Council Carers Emergency Card

A carer’s emergency card is a card you carry with you, so that if you have an accident or sudden illness while you are out, the emergency services will know that there is someone at home who could not manage without help. 

If there is an emergency, the emergency services will contact Denbighshire Social Services when they find your card and quote your unique identification number; Social Services will then contact one of your nominated people who can step in.

You can still register for the scheme. If there is an emergency and you don’t have anyone nominated to step in, Social Services will automatically respond.

Learn more >

The emergency card scheme is managed by NEWCIS. Contact us to apply for a Carers Emergency Card if you live in Denbighshire. 

Short Term Health Respite

If you are diagnosed with a short-term health condition and need support until you recover Betsi Cadwaladr Health Board have arranged respite support via North Wales Crossroads, to access this please contact a health professional you are involved with such as a Nurse or General practitioner who will be able to call Crossroads to make the referral.

Learn more >

Social Services

If you’ve reached a point you feel where you would like to greatly reduce your caring role, or no longer have the capacity to provide the caring role you would need to discuss this with your social worker, if you don’t have a social worker you would need to contact Single Point of Access who would be able to assist you. They will discuss your needs with you during a what matters conversation where it will then be triaged and sent to the relevant department and social worker.

Denbighshire: 0300 4561000

Flintshire: 01352 803444

Wrexham: 01978 292066

Useful links

Carers First: Planning for emergencies as a carer – various measures you should put in place in case of emergencies.

Buy an I.C.E Card – Provide Emergency Services, First Responders and members of the public with fast accurate information about you and your emergency contacts should they need it in case of an emergency.

This is Me – a simple leaflet for anyone receiving professional care who is living with dementia or experiencing delirium or other communication difficulties.

Keeping you safe – Information for Carers from North Wales Fire and Rescue Service. Striving to work closely with carers in the community to educate and promote fire safety in the home for vulnerable members of our community.

Keep yourself Safe and Well – Falling at home can cause serious injuries, change your life, and damage your health. 

Prevent a fall – Take action today leaflet.

Managing Better – free advice and practical support to help you live as independently as possible.

Defibrillator Finder – Find your nearest defibrillator. 

Defibrillators (AEDs and PADs) – How are why to use them.