What is Bridging the Gap Gwent?
Bridging The Gap Gwent (BTGG) is NEWCIS’ respite scheme that provides you with a short period of rest from your caring role.
Respite care means taking a break from caring, while the person you care for is looked after by someone else or utilising a service that can alleviate the strain of the caring role. It lets you take time out to look after yourself and helps stop you becoming exhausted and run down. A short break from your caring role could include attending a personal appointment, an event or socialising with friends.
If you care for someone who resides in Blaenau Gwent, Caerphilly, Monmouthshire, Newport or Torfaen, you could be eligible to access the award-winning scheme.
The scheme is accessible to unpaid adult carers and young carers (under 18).
The process
- Have a discussion with your social worker / professional about the need for respite / a short break through a What Matters Conversation / Carers Needs Assessment.
- If you meet the eligibility criteria, you will be able to choose a care provider of your choice (it is your responsibility to ensure they have capacity to meet your requirements).
- The social worker / professional will make a referral to NEWCIS and inform us of your chosen care provider. At this stage, your personal details will be inputted and stored on our secure database in line with GDPR for the purpose of the scheme only.
- A code will be issued to the chosen care provider and the unpaid carer. You will receive a letter with all of the relevant information and next steps.
Who to contact
If you have queries around your caring role, and accessing services such as Bridging the Gap please contact your local authority directly using the contact details below.
Blaenau Gwent County Borough Council
Adult Carers 01495 315700
Young Carers 01495 355584
Caerphilly County Borough Council
Adult Carers 0808 100 2500
Young Carers 0808 100 1727
Monmouthshire Carers Network
Monmouth/Usk/Raglan – 01600 773041
Abergavenny – 01873 735885
Chepstow/Caldicot – 01291 635666
Monmouthshire Young Carers – 07970 166975 (10am-3pm Mon to Fri)
Newport City Council
Adult Carers 01633 656656
Young Carers 07729 445503
Torfaen County Borough Council
01495 762200
Providers
Services: Personal Care / Companionship / Escorts – Day Trips, appointments , cinema etc.
Areas covered: Monmouthshire, Newport
Telephone: 07541692322
Services: Help at Home – wellbeing, activity engagement and motivation. Respite Support – includes day sits, night sits, personal care, meal prep, companionship, activity engagement and motivation. Service availability differs depending on which county you live in.
Areas covered: Newport, Monmouthshire, Blaenau Gwent, Caerphilly, Torfaen
Help at Home Telephone: 01495 360159
Help at Home Email: helpathome@agecymrugwent.org
Respite Telephone: 01633 740013
Respite Email: respite@agecymrugwent.org
Services: Home Care, Domiciliary Care, Dementia Care.
Areas covered: Newport
Telephone: 01633 633413
Email: enquiries@ariancare.co.uk
Services: Sitting service, ironing, meal prep at home and drinks.
Areas covered: Tredegar and New Tredegar in and around Blaenau Gwent to Ystrad Mynach Caerphilly/ Bedwas and all within Blackwood and surrounding areas.
Telephone: 07891480873
Dementia Services: Dementia Groups for both young onset dementia (people aged 40-55) and older people (aged 55+), Home Visits, Dementia Choir, Dementia Friendly Golf sessions, Little Visitors- bringing together babies and older people for a joint singing session and a new sports programme for people living with dementia and their carers.
Other Services Available: Transport, Sitting service, Nail cutting, Ceramics workshops, Cake decorating workshops, Jewellery making workshops, Hanging basket workshops, Trips out, Assistance in the community, Appointment assistance, Lunch clubs, Support to engage in community activities, Bespoke companion service, Dinner Club.
Activities specifically for Young Carers: Silent disco with meal, Ceramics workshop with meal, Jewellery workshop with meal, Dinner club.
Areas covered: Torfaen, Blaenau Gwent, Monmouth, Newport.
Email: account@ageconnectstorfaen.org
Telephone: 01495 533441
Counties/areas covered: Gwent
Services: Personal Care, companionship.
Telephone: 01633 244007
Email: liz@caracaring.wales
Counties/areas covered: Caerphilly County Borough
Services: Leisure facilities/memberships.
Telephone: 01443 863072
Email: leisure@caerphilly.gov.uk
Counties/areas covered: All of Wales
Services: All personal care and support. Including trips, home assistance
Telephone: 07903 726036
Email: laura.nunn@carematch.ltd
Counties/areas covered: Torfaen – pupils of Crownbridge.
Telephone: 01633624201
Email: kirsty.davies@torfaen.gov.uk
Counties/areas covered: North side of Caerphilly Borough.
Rhymney through to Nelson / Ystrad and parts of Blackwood.
Services: Personal Care, Day trips, Sitting Services, Support with Nutrition & Hydration.
Telephone: 01443 801817
Email: carlie@elitedomiciliary.co.uk / Victoria@elitedomiciliary.co.uk
Counties/areas covered: Newport
Services: Personal Care, respite, dementia care.
Telephone: 01633271333
Counties/areas covered: Chepstow, Caldicot, Tutshill, Sedbury, Tintern, Rhaglen
Services: Personal care, companionship, trips out.
Telephone: 073755 38012
Email: melindawilkinson84@yahoo.com
Counties/areas covered: Torfaen.
Services: Personal care.
Telephone: 07507793341
Email: info@pnhealthcare.com
Counties/areas covered: Monmouthshire, Torfean
Services: Domiciliary Care, personal care, sitting service, socialising, interaction, welfare visits, food preparation.
Telephone: 07835139502
Email: jsjliving@outlook.com
Counties/areas covered: Monmouthshire
Services: Enable independent living – self-care, meal preparation, pay bills, travel training, learn new skills. Access the community- in my car/by public transport, attend appointments, work or volunteering, shop, eat out. Engage in sports, leisure, and hobbies – go to the gym, walk, swim, attend community groups, days out, nature, the outdoors.
Telephone: 07852933394
Email: lim.marializa@gmail.com
Counties/areas covered: Monmouthshire, Torfean
Services: Personal care, meal preparation, continence care, respite, sitting services, community visits.
Telephone: 01495 361458
Counties/areas covered: Monmouth, Skenfrith,
Garway, Cross Ash, Grosmont
Services: Personal Care, Day trips, visiting friends & family, walking/feeding pets, luncheon clubs, cooking and helping at mealtimes, hospital & doctor visits, sitting service.
Telephone: 01600750628
Email: maggieshomehelp@yahoo.co.uk
Counties/areas covered: Monmouthshire
Services: Leisure Centre membership, including full membership, access to holiday provision (The Monmouthshire Games 10 days).
Telephone: 07768055408
Counties/areas covered: Caerphilly & Monmouthshire
Services: Personal care, companionship, community access support, sitting services.
Telephone: 02921 673 598
Counties/areas covered: Newport, Blaenau Gwent
Services: Personal Care, Companionship, Wellbeing, Sleep Nights, Wake Nights, Sitting Service. Community access support.
Telephone: 029 2060 2364
Counties/areas covered: Newport
Services: Facilities cater to a diverse range of interests, from state-of-the-art gyms and swimming pools to engaging group exercise classes and comprehensive swimming lessons. Newport Live has something for everyone, whether you’re seeking fitness and relaxation or a delightful cultural experience.
Telephone: 01633 656757
Counties/areas covered: Gwent / all Wales
Services: Enhancing people’s lives through outdoor activities.
Telephone: 07706 737013
Counties/areas covered: Torfaen, Monmouthshire,
Blaenau Gwent and Caerphilly
Services: Personal care. Companionship. Running Errands. Sitting service. Meal Prep.
Telephone: 0345 481 6001
Email: Nicola.Curtis@q-care.co.uk
Counties/areas covered: Newport, Cardiff, Torfaen, Monmouthshire
Services: Personal Care and Hygiene, Meal preparation, Assistance with maintaining food and fluid intake, Going out into the community for social activities, Attending medical appointments, Companionship.
Telephone: 01633 526 711
Counties/areas covered: Torfaen, Newport
Services: Reflexology
Telephone: 07775853414
Email: sianmban@gmail.com
Counties/areas covered: Caerphilly, Newport, Torfaen
Services: Personal care, Sitting Service, Sleep Nights, Wake Nights, Escort services.
Telephone: 01633 746035
Email: Hayley.Buxton@walesenglandcare.co.uk / kelly.windsor@walesenglandcare.co.uk
Counties/areas covered: Gwent – all areas
Services: Animal care, horticulture, art & craft, construction, reconstruction, machinery & plant driving, forest school.
Telephone: 07831440917
Email: welliesfarm@gmail.com
Counties/areas covered: All Gwent and Cardiff
Services: Day Respite service for young people between the ages of 12- 17 years old. Activities tailored to young people or Young people can join a group of other young people where they enjoy an organised day activities.
Telephone: 07563207515 or 07873732854
Email: enquiries@ymestyn.org.uk
Counties/areas covered: Monmouthshire / Gwent
Services: Bespoke physical and mental well being services. These include programming, nutrition and educational guidance for a healthy and active lifestyle.
Telephone: 07718 055 717
Piano lessons and tutoring.
Counties/areas covered: Monmouthshire (Abergavenny)
Telephone: 01600780309
Email: revpetercobb@gmail.com
Counties/areas covered: Caerphilly
Services: Personal care, day trips, companion calls.
Telephone: 07831444604
Email: Manager@Care83.org.uk
Counties/areas covered: Caerphilly
Services: Weekly/daily Dance classes, performance and show opportunities.
Telephone: 07814877004
Email: rjonesdance@hotmail.co.uk
Counties/areas covered: Torfaen, Monmouthshire, Newport (Gwent district)
Services: Personal care. Sitting service. Respite. Medication. Meal Prep. Nights sits. Trips in the community.
Telephone: 01633860826
Counties/areas covered: Caerphilly and RCT
Services: Personal care.
Telephone: 07837503481
Email: caroline@cynefincare.co.uk
Counties/areas covered: Monmouthshire
Services: Day trips, errands, doctors appointments.
Telephone: 07976663348
Email: gwentcare@yahoo.com
Counties/areas covered: Newport
Services: Personal care, one-to-one support, access community hospital and appointment, sitting services, day trips, overnight care.
Telephone: 02921990019
Counties/areas covered: Monmouthshire and Caerphilly.
Services: Martial Arts Classes.
Telephone: 0796158997
Email: adamhh@sky.com
Counties/areas covered: Monmouth
Services: Personal care, meal preparation, companionship.
Telephone: 07939435368
Email: info@cmrscare.co.uk
Counties/areas covered: All based in Ystrad Mynach.
Services: Dance lessons.
Telephone: 01443815909
Email: Info@Shappelles.com
Counties/areas covered: Blaenau Gwent, Caerphilly and Caerphilly.
Services: All aspects of personal care, sits/companionship.
Telephone: 01495 221666
Email: lowrih@prideincare.com
Counties/areas covered: Torfaen, Newport, Cardiff, Bridgend, Neath.
Services: Personal care, calls, social calls.
Telephone: 0300 303 5345
Email: shelly@seren.wales
Counties/areas covered:
Torfaen, Gwent, Monmouth, Blaenau Gwent
Services: Self Care services such as: Massage, Reflexology, Hot Stone, Cancer Therapy Touch Massage, Indian Head Massage.
Telephone: 01495 762736
Email: enquiry@beautyoasis.co.uk
Counties/areas covered: Cardiff, Caerphilly, RCT, Vale of Glamorgan, Monmouthshire.
Services: Out of school care i.e breakfast, after school & holiday clubs in above areas – primary age/
Full day care for children aged 3 months – 11 years – Caerphilly.
Telephone: 02920 864780
Counties/areas covered: Caerphilly County
Services: Personal care, night sits, day trips.
Telephone: 07863653657
Email: leannethomas1@Hotmail.co.uk
Counties/areas covered: Torfaen
Services: Personal care.
Telephone: 02922677087 / 07843 70141
Counties/areas covered: Caerphilly Borough, Gwent
Services: Full day care which will include personal care.
Telephone: 07763544955
Email: heatheerstreet67@gmail.com
Counties/areas covered: Torfaen
Services: Low cost Counselling – we run a ‘pay what you can service’ which is a minimum of £20 per session. These are delivered in pop up locations throughout Torfaen.
Email: hello@torfaentalkscic.org.uk
Counties/areas covered: Torfaen, Monmouthshire, Newport
Services: Personal care, Medication Management, Meal Preparation, Companionships, Live Ins, Night sit (Sleep ins and Wake ins), Respite Care, Complex Care, Emergency Care.
Telephone: 01633 439158
Counties/areas covered: Caerphilly & Newport
Services: Personal care, food preparation, escort to appointments, companionship sits, respite, holiday cover.
Telephone: 02920 850211
Mobile: 07506133696
Email: newport@careone2one.co.uk
Counties/areas covered: Blaenau Gwent
Services: Aneurin Leisure Trust operate 3 Leisure Centres in Abertillery, Ebbw Vale and Tredegar. We also operate Parc Bryn Bach which is a local nature reserve which include adventure activities and a visitor centre café. Our final site which would fit in with the voucher scheme is Bedwellty House which is a stately home with tearoom serving afternoon teas and event functions.
Telephone: 01495 355649
Counties/areas covered: Gwent Region ,Cardiff Region and West Wales Region.
Services: Personal Care, Errands, Support with cooking
meals, day trips.
Telephone: 03301335287
Counties/areas covered: Monmouthshire
Services: Support with life skills, support out in the community and with daily activities.
Telephone: 0785224601
Counties/areas covered: South East Wales, including Monmouthshire, Torfaen Blaenau Gwent, Caerphilly and Merthyr Tydfil.
Services: Personal Care, companionship care, night care, domestic, escort visits.
Telephone:
Pontypool & Ebbw Vale: 01495 366885
Caerphilly & Merthyr: 02920 102977
Email: PontypoolandEbbwVale@bluebirdcare.co.uk / JamesKutchera@bluebirdcare.co.uk
Counties/areas covered: Blaenau Gwent, Caerphilly and Torfaen.
Services: Personal Care and sitting services.
Telephone: 01495 781594
Blaenau Gwent: blaenau@abacare.org.uk
Caerphilly: Caerphillyrct@abacare.org.uk
Torfaen: torfaenbrokerage@abacare.org.uk
Counties/areas covered: Blaenavon, Pontypool, Cwmbran.
Services: Personal care, sits, shopping calls.
Telephone: 01495 760666
Counties/areas covered: Caerphilly County Borough
Services: Personal Care, Sitting Service, Outings.
Telephone: 02920 028837
Counties/areas covered: All the five counties of Gwent area.
Services:
- Personal Care: Support with bathing, dressing, grooming, and medication to promote dignity and independence.
- Befriending Services: Companionship and emotional support through regular visits and social interaction.
- Doctors’ Appointments: Help arranging and attending medical appointments, including transport and support.
- Live-in Care: 24-hour in-home support for comfort, safety, and independence.
- Day Trips & Social Outings: Encouraging community engagement through organised trips and activities.
- Domestic Chores: Help with cleaning, laundry, and meal preparation to maintain a safe and comfortable home.
Telephone: 01633 741 711
Counties/areas covered: Blaenau Gwent
Services: Companionship, day trips, cooking.
Telephone: 07877 493683
Email: juliegeroge1992@gmail.com
Counties/areas covered: Monmouthshire and Herefordshire
Services: Personal care, Meal preparation, day trips, Sits, Companionship.
Telephone: 01789 767514
Counties/areas covered: Torfaen, Newport, Blaenavon, Monmouthshire
Services: Adult Day Centre at Calon Fawr provides a service to individuals with varying health conditions but we specialise to provide needs of people living with
Dementia and Alzheimer’s Disease.
The service is provided within a safe and stimulating environment with lots of social activities – arts/crafts, music/dance/singing, cooking, games, “the pub” 1:1 activities, arm chair exercises, relaxation room, reminiance.
Lunch provided (additional cost) Transport (small fee)
Trained and experienced staff onsite.
Monday to Friday 9am until 4pm.
3 session times available to suit individual needs, plus emergency sessions
Telephone: 01495 523089
Email: calonfawrcare@gmail.com
Counties/areas covered: Torfaen.
Services: Relaxing massage and sports rehab for repetitive injuries.
Telephone: 07595218994
Email: daniela.gormley@yahoo.co.uk
Counties/areas covered: RTC, Rhondda Cynon Taff, Caerphilly, Bargoed, New Tredigar, Cardiff.
Services: All aspects of care provided, personal care, social interaction, take outs, sits, respite, meal prep.
Telephone: 07759976913
Counties/areas covered: Newport
Services: Reflexology
Telephone: 07960670365
Counties/areas covered: Abergavenny, Crickhowell, Clydach.
Services: Companionship, food prep, personal care, day trips, appointments.
Telephone: 07818465111
Counties/areas covered: Torfaen.
Services: Personal care, social activities.
We tailor our support around each individual.
Telephone: 07891 436 982
Counties/areas covered: Caerphilly
Services: Day trips, sit in services.
Telephone: 01443 711492
Email: jess@brookscareangels.co.uk
Counties/areas covered: Monmouthshire, Torfaen
Services: High-quality, compassionate support for adults with dementia tailored to individual needs in the form of activity day centres. Promoting independence, wellbeing, and social connection, while also offering trusted respite for families and carers.
Telephone: 01495828580
Counties/areas covered: Torfaen, Newport, Monmouthshire
Care Services: Companionship/befriending – e.g. take customers out to appointments, shopping, for a coffee & cake, stay with them in their homes etc.
Telephone: 07765 156574
Counties/areas covered: Newport, Cwmbran, Pontypool, and East of Cardiff for most work. Able to extend the areas for larger jobs such as 1 day +.
Services: We are called Extra Hands as that is what we offer, an extra set of hands to do the things that our customers need. Listed below are a few but not limited to the things we offer support with: Hoarding support, Decluttering, Reorganising, Building units /Storage, Support with personal care (i.e. colouring/washing hair, cutting nails).
Telephone: 07434688293
Email: info@extra-hands.co.uk
Counties/areas covered: Newport City Council, Torfaen County Borough.
Care Services: We provide a range of domiciliary care and support services tailored to individual needs, including: Personal care (washing, dressing, toileting). Meal preparation. Companionship and social support Support with accessing the community (appointments, shopping, outings) Respite care to enable carers to take breaks. All care is delivered by trained staff in accordance with care plans and risk assessments to ensure safety and wellbeing.
Telephone: 01633226065
The ‘Bridging The Gap Gwent’ project is funded by the Welsh Government through the Gwent Regional Partnership Board.