What is Bridging the Gap Gwent?
Bridging The Gap Gwent (BTGG) is NEWCIS’ respite scheme that provides you with a short period of rest from your caring role.
Respite care means taking a break from caring, while the person you care for is looked after by someone else or utilising a service that can alleviate the strain of the caring role. It lets you take time out to look after yourself and helps stop you becoming exhausted and run down. A short break from your caring role could include attending a personal appointment, an event or socialising with friends.
If you care for someone who resides in Blaenau Gwent, Caerphilly, Monmouthshire, Newport or Torfaen, you could be eligible to access the award-winning scheme.
The scheme is accessible to unpaid adult carers and young carers (under 18).
If you have queries around your caring role, and accessing services such as Bridging the Gap please contact your local authority directly using the contact details below.
Blaenau Gwent County Borough Council
Adult Carers 01495 315700
Young Carers 01495 355584
Caerphilly County Borough Council
Adult Carers 0808 100 2500
Young Carers 0808 100 1727
Monmouthshire Carers Network
Monmouth/Usk/Raglan – 01600 773041
Abergavenny – 01873 735885
Chepstow/Caldicot – 01291 635666
Monmouthshire Young Carers – 07970 166975 (10am-3pm Mon to Fri)
Newport City Council
Adult Carers 01633 656656
Young Carers 07729 445503
Torfaen County Borough Council
01495 762200
The process
- Have a discussion with your social worker / professional about the need for respite / a short break through a What Matters Conversation / Carers Needs Assessment.
- If you meet the eligibility criteria, you will be able to choose a care provider of your choice (it is your responsibility to ensure they have capacity to meet your requirements).
- The social worker / professional will make a referral to NEWCIS and inform us of your chosen care provider. At this stage, your personal details will be inputted and stored on our secure database in line with GDPR for the purpose of the scheme only.
- A code will be issued to the chosen care provider and the unpaid carer. You will receive a letter with all of the relevant information and next steps.
Providers
Counties/areas covered
Monmouthshire / Newport
Care provided
Personal Care / Companionship / Escorts – Day Trips, appointments, shopping, cinema etc.
Contact
Telephone: 07541692322
Email: tracey.jenkins@abicare.co.uk
Counties/areas covered
Blaenau Gwent, Caerphilly and Torfaen.
Care provided
Personal Care and sitting services.
Contact
Telephone: 01495 781594
Email: Shannon.Meredith@abacare.org.uk
Counties/areas covered
Torfaen.
Care provided
Relaxing massage and sports rehab for repetitive injuries.
Contact
Telephone: 07595218994
Email: daniela.gormley@yahoo.co.uk
Counties/areas covered
Newport, Monmouthshire, Blaenau Gwent, Caerphilly, Torfaen
Care provided
Help at Home – Shopping, wellbeing, activity engagement and motivation, domestic support, assistance with errands.
Respite Support – includes day sits, night sits, personal care, meal prep, companionship, activity engagement and motivation.
Service availability differs depending on which county you live in.
Contact
Help at Home:
Telephone: 01495 360159
Email: helpathome@agecymrugwent.org
Respite:
Telephone: 01633 740013
Email: respite@agecymrugwent.org
Dementia Services
Dementia Groups for both young onset dementia (people aged 40-55) and older people (aged 55+), Home Visits, Dementia Choir, Dementia Friendly Golf sessions, Little Visitors- bringing together babies and older people for a joint singing session and a new sports programme for people living with dementia and their carers.
Other Services Available
Cleaning service, Shopping service direct to the home, Assisted shop, Transport, Sitting service, Nail cutting, Ceramics workshops, Cake decorating workshops, Jewellery making workshops, Hanging basket workshops, Trips out, Assistance in the community, Appointment assistance, Lunch clubs, Collecting prescriptions, Support to engage in community activities, Bespoke companion service, Dinner Club
Activities specifically for Young Carers
Silent disco with meal, Ceramics workshop with meal, Jewellery workshop with meal, Dinner club.
Areas covered
Torfaen, Blaenau Gwent, Monmouth, Newport.
Telephone
Counties/areas covered
Tredegar and New Tredegar in and around Blaenau Gwent to Ystrad Mynach Caerphilly/ Bedwas and all within Blackwood and surrounding areas.
Care provided
Sitting service, shopping, ironing, all cleaning work, meal prep at home and drinks, collection of medication.
Contact
Telephone: 07891480873
Counties/areas covered
Blaenau Gwent
Care provided
Aneurin Leisure operate 3 Leisure Centres in Abertillery, Ebbw Vale and Tredegar. We also operate Parc Bryn Bach which is a local nature reserve which include adventure activities and a visitor centre café. Our final site which would fit in with the voucher scheme is Bedwellty House which is a stately home with tearoom serving afternoon teas and event functions.
Contact
Telephone: 07834644950
Piano lessons and tutoring.
Counties/areas covered
Monmouthshire (Abergavenny area)
Telephone
01600780309
Counties/areas covered
Newport
Care provided
Home Care, Domiciliary Care, Dementia Care.
Contact
Telephone: 01633 633413
Email: enquiries@ariancare.co.uk
Counties/areas covered
Gwent Region ,Cardiff Region and West Wales Region.
Care provided
Personal Care, Support with basic domestic chores, Errands Support with cooking meals, Support in medication administration, Day trip etc.
Contact
Telephone: 03301335287
Email: adesola.olawale@arisenursing.co.uk
Counties/areas covered
Torfaen, Gwent, Monmouth, Blaenau Gwent
Services provided
Self Care services such as: Massage, Manicures, Facials, Reflexology, Hot Stone, Pedicures, Cancer Therapy Touch Massage, Indian Head Massage.
Contact
Telephone: 01495 762736
Email: enquiry@beautyoasis.co.uk
Counties/areas covered
Newport
Services provided
Reflexology
Contact
Telephone: 07960670365
Email: info@bebalanced-reflexology.co.uk
Counties/areas covered
Caerphilly County Borough
Care provided
Leisure facilities/memberships.
Contact
Telephone: 01443 86307
Email: leisure@caerphilly.gov.uk
Counties/areas covered
Monmouthshire and Caerphilly.
Care provided
Martial Arts Classes.
Contact
Telephone: 0796158997
Email: adamhh@sky.com
Counties/areas covered
Torfaen, Newport, Blaenavon, Monmouthshire
Care provided
Adult Day Centre at Calon Fawr provides a service to individuals with varying health conditions but we specialise to provide needs of people living with Dementia and Alzheimer’s Disease.
The service is provided within a safe and stimulating environment with lots of social activities – arts/crafts, music/dance/singing, cooking, games, “the pub” 1:1 activities, arm chair exercises, relaxation room, reminiance, gardening plus much more.
Lunch provided (additional cost) Transport (small fee)
Trained and experienced staff onsite.
Monday to Friday 9am until 4pm.
3 session times available to suit individual needs, plus emergency sessions.
Telephone
01495523089 / 07478428140
Counties/areas covered
Gwent region
Care provided
Personal Care, errands, companionship.
Contact
Telephone: 01633 244007
Email: liz@caracaring.wales
Counties/areas covered
Blaenavon, Pontypool, Cwmbran.
Care provided
Personal care, administering medication, Light domestic duties, sits, shopping calls.
Contact
Telephone: 01495 760666
Email: torfaen.managers@carecymru.com
Counties/areas covered
Caerphilly
Care provided
Personal care, shopping, day trips, companion calls and cleaning.
Contact
Telephone: 07393949294
Email: lisa_dando@care83.org.uk
Counties/areas covered
All of Wales
Care provided
All personal care and support. Including ,trips shopping, home assistance
Contact
Telephone: 07841877160
Email: laura.nunn@carematch.ltd
Counties/areas covered
Caerphilly & Newport
Care provided
Personal care, food preparation, medication prompts & administration, shopping, ironing, escort to appointments, companionship sits, respite, holiday cover, domestic.
Contact
Telephone: 02920 850211
Mobile: 07506133696
Email: aprice.careone2one@gmail.com
Counties/areas covered
Monmouth
Care provided
Personal care, meal preparation, companionship, assistance with medication and light cleaning.
Contact
Telephone: 07939435368
Email: info@cmrscare.co.uk
Counties/areas covered
Torfaen, Monmouthshire, Newport (Gwent district)
Care provided
Personal care. Sitting service. Respite. Medication. Meal Prep. Nights sits. Trips in the community.
Contact
Telephone: 01633860826
Email: info@communitycareservices.org.uk
Counties/areas covered
RTC, Rhondda Cynon Taff, Caerphilly, Bargoed, New Tredigar, Cardiff.
Care provided
All aspects of care provided, personal care, domestic, social interaction i.e shopping, take outs, errands, sits, respite, meal prep.
Contact
Telephone: 07759976913
Email: sjncompassionatecare@gmail.com
Counties/areas covered
Torfaen – pupils of Crownbridge.
Contact
Telephone: 01633624201
Email: kirsty.davies@torfaen.gov.uk
Counties/areas covered
Caerphilly and RCT
Care provided
Personal care.
Contact
Telephone: 07837503481
Email: caroline@cynefincare.co.uk
Counties/areas covered
Monmouthshire
Care provided
Support with life skills, support out in the community and with daily activities.
Contact
Email: katiebennett@drive-wales.org.uk
Counties/areas covered
Caerphilly Borough
Care provided
Personal Care, Day trips, Sitting Services, Errands, Medication prompt/Assist/Administer, Support with Nutrition & Hydration
Contact
Telephone: 01443 801 817
Email: carlie@elitedomiciliary.co.uk / mark@elitedomiciliary.co.uk
Counties/areas covered
Caerphilly.
Care provided
Weekly/daily Dance classes, performance and show opportunities.
Contact
Telephone: 07814877004
Email: rjonesdance@hotmail.co.uk
Counties/areas covered
Torfaen
Care provided
Personal care, Medication
Contact
Telephone: 029-22677087 – 07843 701 41
Email: leyla@foryourcareservicesltd.co.uk
Counties/areas covered
Monmouthshire, Torfaen, Blaenau Gwent.
Care provided
Gardening including grass cutting etc.
Contact
Telephone: 07970487039
Email: davidhathaway@sky.com
Counties/areas covered
Monmouthshire
Care provided
Medication, day trips, errands, take to doctor, collect medication, shopping.
Contact
Telephone: 07976663348
Email: gwentcare@yahoo.com
Counties/areas covered
South East Wales, including Monmouthshire, Torfaen Blaenau Gwent, Caerphilly and Merthyr Tydfil.
Care provided
Personal Care, companionship care, night care, domestic, escort visits.
Contact
Telephone: 01495 366885
Email: PontypoolandEbbwVale@bluebirdcare.co.uk
Counties/areas covered
Newport
Care provided
Personal Care, shopping, domestic, medication, respite, dementia care
Contact
Telephone: 01633271333
Counties/areas covered:
Blaenau Gwent
Care provided
Companionship, errands, day trips, cleaning, cooking.
Contact
Telephone: 07877 493683
Email: juliegeroge1992@gmail.com
Counties/areas covered:
Monmouthshire and Herefordshire
Care provided
Personal care, Meal preparation, day trips, Medication administration, Sits, Companionship, Domestic support.
Contact
Telephone: 07918 212826
Email: gabriella.saunders@helpinghands.co.uk
Counties/areas covered
Chepstow, Caldicot, Tutshill, Sedbury, Tintern, Rhaglen
Care provided
Personal care, cleaning, errands, companionship, trips out.
Contact
Telephone: 073755 38012
Email: melindawilkinson84@yahoo.com
Counties/areas covered
All the five counties of Gwent area.
Care provided
Personal Care: Assistance with daily activities such as bathing, dressing, grooming, and medication management, all tailored to promote dignity and independence.
Befriending Services: Providing companionship and emotional support, helping to reduce feelings of loneliness and isolation through meaningful social interaction and regular visits.
Shopping Assistance: Helping clients with grocery shopping, running errands and ensuring they have access to necessary items either through accompanied trips or handling the shopping on their behalf.
Doctors’ Appointments: Support clients by arranging and attending medical appointments, ensuring they receive the healthcare they need, with transportation and assistance where necessary.
Live-in Care: For those requiring more continuous support, they offer live-in care services, providing 24-hour assistance to maintain comfort and security in their home.
Day trips and Social Outings: Encouraging clients to engage with the community, they organise and accompany them on day trips and social outings, promoting a more active and fulfilling lifestyle.
Domestic chores: Assistance with household tasks such as cleaning, laundry, and meal preparation to ensure a safe, comfortable, and well maintained living environment.
Contact
Telephone: 01633 741 711
Email: care-coordinator2@identifiedhealthcare.co.uk
Counties/areas covered
Monmouthshire, Torfean
Care provided
Domiciliary Care, personal care, sitting service, socialising, interaction, shopping, welfare visits, medication calls, food preparation
Contact
Telephone: 07835139502
Email: jsjliving@outlook.com
Counties/areas covered
Caerphilly County
Care provided
Personal care, night sits, errands, day trips.
Contact
Telephone: 07863653657
Email: leannethomas1@Hotmail.co.uk
Counties/areas covered
Monmouthshire
Care provided
Enable independent living– self-care, meal preparation, pay bills, travel training, learn new skills.
Access the community- in my car/ by public transport, attend appointments, work or volunteering, shop, eat out
Engage in sports, leisure, and hobbies- go to the gym, walk, swim, attend community groups, days out.
Gardening, nature and the outdoors.
Contact
Telephone: 07852933394
Email: lim.marializa@gmail.com
Counties/areas covered
Monmouthshire, Torfean
Care provided
Personal care, medication administration, meal preparation, continence care, respite, sitting services, community visits
Contact
Telephone: 01495 361458
Counties/areas covered
Caerphilly County Borough
Care provided
Personal Care, Domestic Services, Sitting Service, Outings.
Contact
Telephone: 02920 024499
Email: laurencollis@lyntoncare.co.uk
Counties/areas covered
Caerphilly Borough, Gwent
Care provided
Full day care which will include personal care
Contact
Telephone: 07763544955
Email: heatheerstreet67@gmail.com
Counties/areas covered:
Monmouth, Skenfrith, Garway, Cross Ash, Grosmont
Care provided:
Personal Care, lightweight cleaning & gardening, Day trips, visiting friends & family, walking/feeding pets, shopping with or without client, luncheon clubs, medication prompts collecting medication, cooking and helping at mealtimes, hospital & doctor visits, sitting service.
Telephone: 01600750628
Email: maggieshomehelp@yahoo.co.uk
Counties/areas covered:
Monmouthshire
Care provided:
Leisure Centre membership, including full membership, access to holiday provision
(The Monmouthshire Games 10 days).
Telephone: 07768055408
Counties/areas covered
Caerphilly & Monmouthshire
Care provided
Personal care, companionship, community access support, shopping, sitting services.
Contact
Telephone: 02921 673591
Counties/areas covered
Newport, Blaenau Gwent
Care provided
Personal Care, Companionship, Shopping, Wellbeing, Sleep Nights, Wake Nights, Sitting Service. Community access support
Contact
Telephone: 02920827555
Email: laura.granger@new-directions.co.uk / karen.wiltshire@new-directions.co.uk
Counties/areas covered
Newport and South East Wales
Care provided
At Newport Live, we offer more than just sports and wellbeing; we also celebrate the vibrant world of theater and arts. Our facilities cater to a diverse range of interests, from state-of-the-art gyms and swimming pools to engaging group exercise classes and comprehensive swimming lessons. And if that’s not enough to entice you, why not treat yourself to an unforgettable show or secure tickets for this year’s enchanting pantomime? Newport Live has something for everyone, whether you’re seeking fitness and relaxation or a delightful cultural experience.
Contact
Telephone: 01633 656757
Counties/areas covered
Newport, Cwmbran, Pontypool, Abergavenny, Chepstow, Cardiff
Care provided
Cleaning & Laundry
Contact
Telephone: 01633 526726 – 0757874923
Email: Hello@ocdcs.co.uk or sarah.charles@ocdcs.co.uk
Counties/areas covered
Gwent / all Wales
Care provided
Enhancing people’s lives through outdoor activities.
Contact
Telephone: 07706 737013
Counties/areas covered
Newport, Torfaen, Monmouthshire, Powys, Mid Glan, South Glan, RCT, Blaenau Gwent
Care provided
Cleaning, gardening, general household maintenance, painting and decorating, jet washing, carpet cleaning, chaperone, companionship visits, welfare checks, pet care help, shopping, day trips and outings, appointment visits.
Contact
Telephone: 07939875001
Email: admin@onefamilysolutions.com
Counties/areas covered
Cardiff, Newport, Caerphilly and Barry
Care provided
Cleaning services.
Contact
Telephone: 07909 986560
Email: peachykleans@outlook.com
Counties/areas covered
Cardiff, Caerphilly, RCT, Vale of Glamorgan, Monmouthshire.
Care provided
Out of school care i.e breakfast, after school & holiday clubs in above areas – primary age
Full day care for children aged 3 months – 11 years – Caerphilly.
Contact
Telephone: 02920 864780
Email: enquiries@playworks-childcare.co.uk
Counties/areas covered
Blaenau Gwent, Caerphilly and Caerphilly.
Care provided
All aspects of personal care, medication administration and support, light domestic work, shopping, sits/companionship.
Contact
Telephone: 01495 221666
Email: andrew@prideincare.com
Counties/areas covered
Torfaen, Monmouthshire, Blaenau Gwent and Caerphilly
Care provided
Personal care. Companionship. Running Errands. Sitting service. Medication. Meal Prep.
Contact
Telephone: 01873851830
Email: Cheryl.cox@q-care.co.uk
Counties/areas covered
Newport
Care provided
Personal care, one-to-one support, access community hospital and appointment, sitting services, day trips, overnight care.
Contact
Telephone: 02921990019
Email: cardiffmanager1@rumneycare.com
Counties/areas covered
Newport, Cardiff, Torfaen, Monmouthshire
Care provided
Care is provided at the comfort of their own home to make life easier at such a challenging time. Care is provided in a dignified and respectful manner by highly skilled and caring staff to ensure the needs of your loved one are met as well as promoting their well-being. Support is provided for tasks which may include but are not limited to:
- Personal Care and Hygiene
- Medication Prompt/call to actioning
- Meal preparation
- Assistance with maintaining food and fluid intake
- Laundry and cleaning
- Going out into the community for social activities
- Attending medical appointments
- Shopping, collecting prescriptions
- Companionship
Contact
Telephone: 01633 526 711 / 079 504 57114
Counties/areas covered
Torfaen, Newport, Cardiff, Bridgend, Neath.
Care provided
Personal care, shopping, calls, social calls, domestic support.
Contact
Telephone: 0300 303 5345
Email: shelly@seren.wales
Counties/areas covered
Newport, Torfaen
Care provided
Reflexology.
Contact
Telephone: 07775853414
Email: sianmban@gmail.com
Counties/areas covered
All based in Ystrad Mynach.
Care provided
Dance lessons.
Contact
Telephone: 01443815909
Email: InFo@Shappelles.com
Counties/areas covered
Monmouthshire / Gwent
Care provided
Bespoke physical and mental well being services. These include programming, nutrition and educational guidance for a healthy and active lifestyle.
Telephone
07718 055 717
Counties/areas covered
Torfaen
Care provided
Low cost Counselling – we run a ‘pay what you can service’ which is a minimum of £20 per session. These are delivered in pop up locations throughout Torfaen.
Counties/areas covered
Torfaen County Borough Council
Care provided
Respite Care – in addition to this, whilst a guest at Ty Glas Y Dorlan Enablement support, Physiotherapy Support and Occupational Therapy Support can be provided if a referral requests any of these services.
Contact
Email: melanie.baker@torfaen.gov.uk
Counties/areas covered
Torfaen, Monmouthshire, Newport
Care provided
Personal care, Shopping Call, Medication Management, Meal Preparation, Companionships, Live Ins, Night sit (Sleep ins and Wake ins), Respite Care, Complex Care, Emergency Care, Domestic
Contact
Telephone: 01495 847690 / 07979390135
Email: nicole@ultracarehealthprofessionals.com / georgina@ultracarehealthprofessionals.com / albert@ultracarehealthprofessionals.com
Counties/areas covered
Caerphilly, Newport, Torfaen
Care provided
Personal care, Sitting Service, Sleep Nights, Wake Nights, Escort services.
Contact
Telephone: 01633 746035
Email: Hayley.Buxton@walesenglandcare.co.uk / Ken.price@walesenglandcare.co.uk
Counties/areas covered
Gwent – all areas
Care provided
Animal care, horticulture, art & craft, construction, reconstruction, machinery & plant driving, forest school.
Contact
Telephone: 07831440917
Email: welliesfarm@gmail.com
Counties/areas covered
All Gwent and Cardiff
Care provided
Day Respite service for young people between the ages of 12- 17 years old. Activities tailored to young people or Young people can join a group of other young people where they enjoy an organised day activities.
Contact
Telephone: 07563207515 or 07873732854
Email: enquiries@ymestyn.org.uk
The ‘Bridging The Gap Gwent’ project is funded by the Welsh Government through the Gwent Regional Partnership Board.