01352 752525 enquiries@newcis.org.uk

Useful Contacts

Useful Contacts

Alzheimer's Society

If you or someone you know are worried or affected by dementia, Alzheimer’s Society are there for you.

British Red Cross

Help anyone, anywhere, get the support they need if crisis strikes.

C.A.L.L. - Mental Health Helpline for Wales

Offers emotional support and information on mental health related matters.

Carers Trust

Work to improve support, services and recognition for anyone living with the challenges of caring. NEWCIS are a Carers Trust Network Partner. 

Carers UK

Give carers expert advice, information and support. They campaign and innovate to find better ways to reach and support carers.

Audiology Contacts

Action on Hearing Loss

The UK’s national charity supporting people with deafness, tinnitus and hearing loss. They support and encourage people to take control of their lives, campaign for change and fund research to find a cure. 

Hearing Link Wales

A team of staff and volunteers who work to improve quality of life for people with hearing loss in Wales, as well supporting partners, family and friends.

Live Transcribe App

A useful app for people who are hard of hearing whilst people are wearing face masks.

Bereavement Support

Citizens Advice

Financial advice and information regarding paying bills / rent, employment, school, benefits, travelling and much more.


Find local and national organisations and services that can help you.

Drug and Alcohol

Dan 24/7 is a free and confidential drugs helpline.

Dwr Cymru Welsh Water

Helping those who need it most by offering priority services and helping make water bills more affordable.

Live Fear Free Helpline

If you, a family member a friend, or someone you are concerned about  has experienced domestic abuse or sexual violence, you can contact the Live Fear Free Helpline 24 hours a day 7 days a week, for free advice and support or to talk through your options.

Macmillan Cancer Support

From the moment you’re diagnosed, through your treatment and beyond, they are right there with you, offering emotional, physical and financial support.

Marie Curie

At Marie Curie they believe everyone living with a terminal illness should be able to get the most from the time they have left, however hard that may sometimes feel.


Parabl Talking Therapies provides short-term therapeutic interventions for individuals facing common mental health difficulties or challenging life events which may be impacting on their emotional wellbeing.


Whatever you’re going through, a Samaritan will face it with you. 24 hours a day, 365 days a year.


A 24/7 free (on major networks) text service for anyone in crisis, any time. 

  • Text 85258

Single Point Of Access (SPOA)


  • 0300 456 1000


  • 03000 858858

Wrexham Social Services

  • 01978 292066

The Silverline

A free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year

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