Aside from providing local advice, our regional teams organise coffee mornings, family fun days and outings, bringing families together for friendship and support.
Our directory of useful contacts on this page includes a range of organisations who may be able to support you with condition-specific support, mental health, finances and more.
Condition specific support
The ADHD Foundation Neurodiversity Charity is an integrated health and education service offering a unique lifespan – strength based service, for the 1 in 5 people who live with ADHD, Autism, Dyslexia, Dyspraxia, Dyscalculia and Tourette’s syndrome.
Find out more about Alzheimer’s Society Cymru and get resources about dementia in Welsh.
Tel: 0333 150 3456
A charity offering support to those living with asbestos related illnesses.
Tel: 01495 272479
Helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
Tel: 0800 008 6417
Determined to save lives and improve the quality of life of everyone affected by bowel cancer.
Cerebra is the national charity helping children with brain conditions and their families discover a better life together.
Information for people with sight and hearing loss and their carers.
Tel: 0800 132320
In Wrexham there is a great deal of support available, and the information and links below will guide you to groups and services that are on offer to you in the county borough.
Dementia UK is a charity that provides Admiral Nurses for families affected by dementia.
A national organisation, committed to improving quality of life for people who have Down’s syndrome, promoting their right to be included on a full and equal basis with others.
An online space featuring knowledge and expertise aimed at carers, professionals and family members of people living with dementia.
The FDF Centre support disabled people to live independently and provide a service to them and their carers supporting with housing, benefit applications, appeals/reconsiderations, attending meetings, benefit check ups, free confidential advice, reading official letters, advocacy and befriending.
Working to improve quality of life for people with hearing loss in Wales, as well supporting partners, family and friends.
Tel: 01844 348111
Headway helps brain injury survivors and their families and carers through providing information, social activities, and peer support. Headway branches are run by volunteers and provide a safe and supportive environment for survivors to work on individual goals, share experiences and re-gain confidence necessary to take the next steps.
Healios is an online mental health, autism and ADHD service provider for children, young people and families.
Providing help and advice about violence against women, domestic abuse and sexual violence.
Tel: 0808 80 10 800
Tel: 0808 808 00 00
Care and support for people living with any terminal illness, and their families.
Tel: 0800 090 2309
A UK charity for people with a learning disability. They support their families and carers, too.
Provides practical support & therapies to help patients with a wide range of neurological conditions.
Tel: 01244 678 619
Tel: 0808 800 0303
Aims: promoting research and funding, and providing help and support for families with affected children. The incidence of Williams Syndrome is approximately 1 in 18,000. The Foundation hears of increasing numbers of cases each year – the figure rises as awareness grows.
Public Services Ombudsman for Wales now have a list of advice and advocacy bodies on their website.
Advocacy Services across Flintshire, Wrexham and the surrounding areas.
Tel: 01352 759332
Support for people over the age of 50 across Flintshire and Wrexham.
Tel: 08450 549 969
Children’s charity that protects and supports the UK’s most vulnerable children and young people.
The primary aim of the service will be to provide specialist support to children and families where at least one, or both parents/carers, are misusing drugs and/or alcohol. Service delivery in Flintshire, Denbighshire and Conwy.
The British Red Cross has produced a very useful free smart phone app to give you first aid skills wherever you are. It features simple, easy-to-learn skills for a range of first aid situations, as well as tips on how to prepare for emergencies, from severe winter weather to road traffic accidents. The information you need is all hosted on the app itself, which means no internet connection is needed, making it fast and easy to access.https://www.redcross.org.uk/first-aid/first-aid-appsTo download the app go to
Life can sometimes feel overwhelming. Reaching out to others may feel like a challenge at times, and knowing where to look for advice is sometimes difficult. Explore our wellbeing resources to learn skills that will help you cope.
Helping older people to live independently in warm, safe, accessible homes.
Tel: 0300 111 3333
Working to improve support, services and recognition for anyone living with the challenges of caring.
Tel: 0300 772 9600
Advice, information and support. They campaign and innovate to find new ways to reach and support carers.
Tel: 029 2081 1370
Aiming to improve the lives of carers by providing them with respite from caring, allowing them time to themselves knowing that the person they care for is in safe hands.
Tel: 01492 542212
The directory is a resource hub which enables individuals struggling with their emotional well-being to find a qualified and insured counsellor.
Offers disabled and additional needs children and their families leisure and recreational activities.
Tel: 01352 250147
Helping people to gain fundamental digital skills so that they can access information, services and jobs.
Tel: 0300 111 5050
DASU provides professional coordinated and targeted interventions to people experiencing domestic abuse across Conwy, Denbighshire, Flintshire and Wrexham.
Based in Greenfield Holywell, area of operation includes Flint and the surrounding areas of North West Flintshire. To relieve people resident in this area who are in need by virtue of their age, disability or infirmity by the provision of a personal transport service.
Tel: 01352 710149
The first point of contact for advice and information on local services for families and carers.
Tel: 01352 703500
IPSEA offers free and independent legally basedto help get the right education for children and young people with all kinds of special educational needs and disabilities (SEND).
Financial & Discounts
Carers can come in for free when accompanying their cared for person.
Here is the link to the Aura Plus One Scheme
NEWCIS can provide registered carers with a letter to receive 50% off membership & access to facilities (gym, swim etc.) at Freedom Leisure sites in Wrexam – includes WaterWorld, Gwyn Evans, Chirk and Queensway, there are also some dual school sites also.
Contact us for more information on 01978 423114.
Did you know that if you’re a carer in Denbighshire you can join your local sports centre for FREE and get up to 30% off exercise classes and lots more?
Contact Carolyn Hildebrandt at NEWCIS on 01745 331181 or email firstname.lastname@example.org for more information on how you can get more from NEWCIS and your local sports centre today!
As a carer, you may be entitled to one or more state benefits to help you with the costs.
Friends Against Scams is a National Trading Standards Scams Team initiative, which aims to protect and prevent people from becoming victims of scams by empowering people to take a stand against scams.
Check and claim the financial help available.
Lists businesses that have been vetted, approved and continue to be monitored by Trading Standards, to help ensure you receive a quality service and avoid rogue traders.
Did you know there are offers, benefits and discounts available exclusively for carers and people with care needs?
The Card enables a disabled cinema guest to receive a complimentary ticket for someone to go with them when they visit a participating cinema.
Helping people build happier and more fulfilling lives through improving mental health and wellbeing.
Tel: 01978 364777
A national registered charity for those affected by anxiety, stress and anxiety based depression.
Tel: 03444 775 774
Mental health and related matters to the people of Wales. Offering a confidential listening and support service.
Tel: 0800 132 737
Mental health charity supporting those affected by serious mental illness in Wales.
Tel: 01792 816 600/832 400
Information and support for anyone with mental health problems or learning disabilities.
Helping Flintshire and Wrexham people recover from mental health problems and stay emotionally healthy.
Tel: 01352 974430
Support for sufferers of panic attacks and obsessive compulsive disorder (OCD).
Tel: 0844 967 4848
Facebook group for people living in North Wales who want information about local support for their mental health or support for their families/carers. The group has qualified mental health admins on hand to offer support.
Specialises in addiction treatment – aiming to find a treatment that’s suited to your needs.
Tel: 0800 326 5559
Aims to promote recovery and empowerment to individuals with mild to moderate mental health needs.
Tel: 0300 777 2257
To assist those affected by substance misuse and their loved ones.
Tel: 0800 140 4690
Support and advice for people living with mental illness.
Tel: 0300 5000 927
Free, confidential, 24/7 text support service. It’s a place to go if you’re struggling to cope and need mental health support.
Text ‘SHOUT’ to 85258
Emotional support, information and guidance for people affected by mental illness, their families and carers.
Tel: 0300 304 7000
Emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide.
Tel: 116 123
A safe space for anyone to discuss anything, including sexuality, gender identity, sexual health and emotional well-being.
Tel: 0300 330 0630
Ensuring you receive the right care, in the right place by people who have the right skills at the right time, first time.
Tel: 0300 4561000
Adult social services in Flintshire.
Tel: 03000 858858
Supports and advises people on what they need to do after a death.
Tel: 0800 634 9494
Free care and bereavement counselling to people suffering from grief.
Autistic Haven is a community interest company (CIC) with a mission to create the only exclusively autistic caravan park in the UK.
Community Agents work with the over 50s in Wrexham, providing easy access to a wide range of information that will enable them to make informed choices about their present and future needs.
Updated: July 2023