NEWCIS provides a lifeline to carers of all ages and backgrounds and offers a range of services tailored to meet individual needs.
Please note that some services may have been affected by the coronavirus pandemic. Contact us for up to date services information.
A carer needs assessment (now known as a 'What Matters Conversation') is not about judging the way you are caring for someone but about looking at what support is needed. If you wish to have your needs as a carer assessed, please contact us for more information.Learn more
Carer Groups & Drop Ins
NEWCIS facilitates monthly support groups for carers across Denbighshire, Flintshire and Wrexham as well as more regular drop ins. These informal and friendly groups are a great way to meet others, socialise and have a break from your caring role. Holistic therapist, offering reflexology and massages, is at the drop in every other week.Groups & Drop Ins Calendar
NEWCIS runs a training programme for carers registered with us in four key areas: practical skills, emotional support, leisure/hobby activities and employment support. Working with a range of organisations to deliver training courses to meet the needs and requests of carers.Training & Events
Continuing NHS Healthcare (also known as CHC) is a package of care which is arranged and funded solely by the NHS for individuals who have been assessed as having a primary health need. NEWCIS has a CHC Facilitator who supports carers caring for someone who receive CHC funding in Flintshire.
As a carer there may be times when you feel overwhelmed, speaking to someone can help relieve those feelings and also support you to develop ways to cope in the future. Counselling offers a safe and confidential environment to speak openly about things that worry you. This service is needs based and operates on a waiting list.
Employment & Education
NEWCIS’ COPE (Carers Opportunity and Participation in Employment) Facilitator helps to assist carers with employment/or lifelong learning, volunteering opportunities and community-based activity. They work with carers and communities on carer friendly initiatives that matter.Learn more
NEWCIS GP Facilitators work in Denbighshire and Flintshire with the local health board and GP practices to identify and support carers. Informing your GP that you are an unpaid carer ensures your surgery is aware of your additional responsibilities and may be able to offer you additional services such as more frequent health checks and an annual flu vaccination. NEWCIS meets regularly with GP practices to inform them of updates on carers rights and services in the community.
NEWCIS works with the community hospitals in Flintshire and on some wards in Ysbyty Glan Clwyd to support carers around the discharge process and the caring role once the cared for returns home. NEWCIS has regular information stands at Ysbyty Wrexham Maelor and Ysbyty Glan Clwyd Hospitals to identify and register carers to ensure they are receiving appropriate support.
Information & Support
Many carers are struggling with a multitude of issues including access to information. NEWCIS can source and signpost you to the most useful, timely and relevant information and organisations. There is a duty officer available during office hours Monday to Friday.
Lasting Power of Attorney
A Lasting Power of Attorney (LPA) is a powerful legal document that safeguards a person’s wishes in the event that they are no longer able to make decisions for themselves. Working with Celtic Law Ltd, NEWCIS has developed a much-needed service for unpaid carers offering LPA workshops and in some cases access to financial support with the associated fees.
NEWCIS produces a quarterly newsletter packed full of upcoming events, training and groups as well as latest news. Register today to receive your regular copy!Register with NEWCIS
Our respite scheme, ‘Bridging the Gap’, is designed to support carers. It provides a flexible break to suit your needs (attending a non-medical appointment, moving house, attending a funeral, socialising). It can also be used to ‘try out’ care services as a stepping stone to having care within the home (dependent on social services assessment).Learn more
NEWCIS offers various social activities for carers which provide an enjoyable opportunity for carers to have a break from their caring role and meet others, helping to reduce isolation. We participate with national campaigns including Carers Week, Carers Rights Day and hold seasonal events such as Christmas and Summer parties.
Well-Being Matters Project
Thanks to funding from The National Lottery Community Fund, NEWCIS is able to offer the ‘Well-Being Matters’ Project to carers living in Denbighshire, Flintshire and Wrexham. The project offers support, group activities, events, counselling, training, and short term carer breaks. The main focus of the project is to support carers to identify, plan and achieve personal goals to improve their well-being.Learn more
NEWCIS Young Carers in Flintshire
A young carer might look after someone because they’re unwell, have a disability, a mental health issue or struggle with substance misuse. NEWCIS can provide information and support, peer and community support, activities and social activities and lots more to young carers in Flintshire.Learn more