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North East Wales Carers Information Service

NEWCIS provides a lifeline to carers of all ages and backgrounds in North East Wales and offers a range of services tailored to meet individual needs. Our services include information about financial support, an award-winning respite scheme, carer needs assessments, counselling, training, peer support groups, hospital support and much more. NEWCIS can help you access the information, guidance and support you need to help you in your caring role.

Our Services

Carer Assessments

A Carers Assessment is free and anyone can ask for one. It will help us see what might help make your life easier and how we can best support you.

Carer Breaks

We have a number of different break options to suit your needs, with help to secure funding, depending on your circumstances.

Counselling

Our light touch counselling service offers a safe and confidential environment to speak openly with a qualified or student counsellor about things that worry you.

Dementia Project

Our Dementia project offers carers living in Wrexham and Flintshire the opportunity to talk with our Dementia Carer Wellbeing Officer about emergency respite planning and to discuss plans you may have in place should you require support with respite.

Employment & Education

The C.O.P.E Project (Carer Opportunities & Participation in Employment) supports unpaid carers to access lifelong learning, volunteering opportunities and/or employment.

Hospital Support

NEWCIS Hospital Facilitators support unpaid carers when their cared for person is admitted to hospital; as well as when the carer themselves finds they have been admitted.

Support Groups & Events

Various social activities which provide an enjoyable opportunity for carers to have a break from their caring role and meet others, helping to reduce isolation.

Respite

Our award-winning respite scheme, ‘Bridging the Gap’, is designed to support carers ‘try out’ care services as a stepping stone to having care within the home.

Our Funders

We are proud to collaborate with local authorities and community funding bodies, whose support enables us to deliver essential services and drive positive change for unpaid carers.