North East Wales Carers Information Service

NEWCIS provides a lifeline to carers of all ages and backgrounds in North East Wales and offers a range of services tailored to meet individual needs. Our services include information about financial support, an award-winning respite scheme, carer needs assessments, counselling, training, peer support groups, hospital support and much more. NEWCIS can help you access the information, guidance and support you need to help you in your caring role. 

Young & Young Adult Carers

Supporting all young carers under 25 in Flintshire

Connecting Carers

Project funded by The National Lottery Community Fund

Short Breaks Scheme

Funded by Welsh Government, the scheme enables unpaid carers to take a break

South Wales

Respite for unpaid carers living in Gwent, South Wales

Our Services

A Carers Assessment is free and anyone can ask for one. It will help us see what might help make your life easier and how we can best support you.

We have a number of different break options to suit your needs, with help to secure funding, depending on your circumstances.

Our light touch counselling service offers a safe and confidential environment to speak openly with a qualified or student counsellor about things that worry you.

Our Dementia project offers carers living in Wrexham and Flintshire the opportunity to talk with our Dementia Carer Wellbeing Officer about emergency respite planning and to discuss plans you may have in place should you require support with respite.

The C.O.P.E Project (Carer Opportunities & Participation in Employment) supports unpaid carers to access lifelong learning, volunteering opportunities and/or employment.

NEWCIS Hospital Facilitators support unpaid carers when their cared for person is admitted to hospital; as well as when the carer themselves finds they have been admitted.

Various social activities which provide an enjoyable opportunity for carers to have a break from their caring role and meet others, helping to reduce isolation.

Our award-winning respite scheme, ‘Bridging the Gap’, is designed to support carers ‘try out’ care services as a stepping stone to having care within the home.

Our Funders

We are proud to collaborate with local authorities and community funding bodies, whose support enables us to deliver essential services and drive positive change for unpaid carers.

Contact us

Location

38-42 High Street, Mold, CH7 1BH

Hours

9AM – 5PM
Monday – Thursday

9AM – 4:30PM
Friday

Contact

Phone: 01352 752525
Email: enquiries@newcis.org.uk

Enquiry Form
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