North East Wales Carers Information Service

NEWCIS, one of the largest providers of carer services in Wales, provides timely information, one to one support, respite, financial support, training, social events, counselling and more to unpaid carers in North East Wales.

Carers Assessments

If you care for someone, you can have an assessment to see what might help make your life easier. 

Carer Breaks

We have a number of different break options to suit your needs, with help to secure funding, depending on your circumstances. 


Counselling offers a safe and confidential environment to speak openly about things that worry you.

Memory Support Pathway

We understand that living with, or caring for someone with dementia can make a difference to someone’s life. We aim to provide support to anyone living in North Wales who is affected by dementia.

Hospital Support

The work of the NEWCIS Hospital Facilitators is to work with the acute and community hospitals supporting carers whilst the person they care for is in hospital.


Our award-winning respite scheme, ‘Bridging the Gap’, is designed to support carers. It provides a flexible break to suit your needs.


NEWCIS is one of the largest providers of carer services in Wales – delivering information, one to one support, training and counselling to carers who provide unpaid support to family or friends living in North East Wales. 

NEWCIS provides a lifeline to carers of all ages and backgrounds and offers a range of services tailored to meet individual needs. Our services include information about financial support, an award-winning respite scheme, carer needs assessments, counselling, training, peer support groups, hospital support and much more. NEWCIS can help you access the information, guidance and support you need to help you in your caring role. As well as informing you about your rights as an unpaid carer. 

“A carer is anyone who cares, unpaid, for a relative, partner or friend who is ill, frail, disabled or has mental health or substance misuse problems”


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