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NEW Group for Parent Carers

NEWCIS has joined with Empowering Parents Empowering Communities to provide parent carer’s in Flintshire the opportunity to join the ‘Being a Parent’ group.

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Relaxation in Nature Event

Enjoy a few hours of relaxation in a local woodland; walk and focus on the sights and sounds of nature before relaxing near a fire pit with a hot drink!

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Support unpaid carers

Help us improve the quality of unpaid carers lives by making a donation today.

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Register with NEWCIS

NEWCIS deliver information, one to one support, training and counselling to carers who provide unpaid support to family or friends living in North East Wales. Register for free today!

Refer a carer

You can refer a family member or friend; please ensure you have their permission before making a referral. Professionals can use this form to make a referral.

Register a Young Carer

N.Y.C. support all young carers and young adult carers under 25 in Flintshire

Carer Groups and Events

Regular support groups for unpaid carers. A great way to meet others, socialise and have a break from your caring role


Our award-winning respite scheme, ‘Bridging the Gap’, is designed to provide a flexible break to suit your needs

Winter Newsletter

NEWCIS produce a quarterly newsletter featuring latest news and a calendar of upcoming events, training and carer groups

Well-Being Project

Funded by The National Lottery Community Fund, the focus of the project is to support carers to identify, plan and achieve personal goals to improve carer well-being

Latest News

Winter Fuel Support Scheme

£38 million has been made available through a winter fuel support scheme by the Welsh Government. This is part of a support package of over £50m to address immediate pressures on living costs. Eligible households can claim a one-off £100 payment from their local authority. The money is to provide support towards paying winter fuel […]

Flintshire Dementia Strategy

The Flintshire Dementia Strategy aims to improve the lives of people living with dementia, and their carers and families, and to develop well informed and supportive communities. The link directs you to pages that have been developed as a direct result of feedback of people living with dementia and their carers telling the Local Authority how […]

Christmas 2021

While Christmas can be a joyful time, sadly, for many it can be incredibly difficult. We know all too well that Christmas can be a challenging time for unpaid carers. NEWCIS are here to provide a listening ear and to support you with your caring role, as we do all year round. Opening times Mon 20th – […]

I am so grateful for the care and support that I have received from NEWCIS. I found the counselling sessions really helpful and I also appreciated my conversations with the Wellbeing Officer - you were very kind and understanding. I also really appreciated the unpaid carer grant which I used to purchase a Fitbit - something that I would never have been able to afford on my own. It gives me an incentive to get out and go for a walk every day and this in turn helps both my physical and mental health

My wife was diagnosed with Alzheimer's over 3 years ago. After the diagnosis we felt quite abandoned and alone by the health service. We were signposted to NEWCIS and made contact. Since that first phone call our world has changed! We have been signposted to many helpful organisations and we have set up LPAs which provides me with confidence for our future. Knowing that there are organisations like NEWCIS out there to support and guide us makes the future a little less terrifying. I want to thank you for that

Thank you so very much for your advice and support, the counselling and the previous financial assistance you provided, it all helped so much to alleviate some of the stress at what was an extremely difficult time. I will be forever grateful to NEWCIS, what a fantastic organisation, you were wonderful support and went above and beyond, I can't express my gratitude enough

Thank you so much for all your help and support. At times just your phone calls get me through the day, it's lovely to feel like you're not alone especially when you're feeling low. Without NEWCIS, I don’t think I could cope. You have been here for me consistently

I didn’t realise all the services that NEWCIS offered! It’s nice to know that there is someone to turn to. The support and information you have offered has been invaluable. I cannot express what a life line the virtual groups, where everyone shares similar experiences, have been to me

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