Carer Ventures Limited (CVL) is NEWCIS’ social enterprise. CVL operates the NEWCIS charity shops and is investigating further opportunities for a social enterprise. Whilst raising funds, CVL also raises awareness of carers and plays a key role in identifying hidden carers. 

At the heart of CVL are NEWCIS volunteers.  Volunteers ensure CVL works to its full potential. Volunteering for CVL provides an opportunity to gain work-based experience both within the shop, collecting donations and behind the scenes. Friendship and comradery between volunteers and staff facilities an environment where people can go to not just volunteer but to enjoy themselves as well.

Our shops


Items can be dropped off at the shop. We have a collection service for larger donations (furniture, house clearances). If you would like to request a collection, please contact us.

We can take most items which are of a saleable quality, and are always on the look out for clothing and furniture.

  • Any safety equipment including car seats, helmets, harnesses, fire fighting equipment, life jackets, etc.
  • Soft toys without CE label
  • Gas appliances
  • Oil lamps
  • Cigarette lighters and cigarette lighter refill canisters
  • Knives and scissors
  • Used pillows and duvets (except pillow cases, duvet covers and mattress covers)
  • Cushions, cushion covers and tailored furniture covers (unless fire label is attached)
  • Candles without instructions
  • Fireworks
  • Electric blankets
  • Sunbeds and tanning equipment
  • Power tools without instructions and petrol or diesel fuelled garden equipment
  • Swords, sword sticks, crossbows
  • Guns and ammunition (including replica guns, unless obviously toys)
  • Oil filled radiators (not supplied with a thermostat)
  • Ovens with glass doors
  • Inflatable dinghies and inflatable toys for water
  • Home recorded DVDs, video and audio tapes, computer games and software
  • Shavers, foot spas etc. (unless in mint condition, sealed box)
  • Perishable goods, food, drink, medication including vitamins
  • Cleaning agents, solvents, adhesives
  • Items made from ivory
  • Due to various regulations we are not allowed by law to take these items and disposal costs are incurred with goods we cannot sell. If you need any advice about what we can and can’t take, please do not hesitate to get in touch. 

Man & van service

From house clearances to single package deliveries or help with downsizing or if you are buying furniture for a bigger place. Competitive rates for carers. A man and van service you can trust! 
For a quote call 07860834157 or email

Retail gift aid

If you are a UK Taxpayer you can add 25% to the value of the delightful gifts you donate to the charity shops. Increasing your donation at no extra cost to you. There a specific criteria to meet, however if they apply to you then complete a declaration form and make your gift go further. 

  • The donated goods must belong to your household.
  • You must be a UK taxpayer and have paid at least 25p income and/or capital gains tax in the UK (other taxes such as VAT and council tax do not count) during the current tax year.
  • You must be at least 18 years old.
  • A Gift Aid declaration must be completed.
  • If you have not paid sufficient tax during the tax year to cover the total amount of Gift Aid claimed by the charity in relation to your donation(s) then you may be liable.  You will need to have paid £250 in Tax in the current tax year to cover £1,000 of sales.
  • You are appointing CVL to act as an agent in attempting to sell your goods for a commission of 1% plus VAT, which shall be deducted from the proceeds of sale.
  • Gift Aid will be claimed on the sale price minus the commission and VAT.
  • Once the sale of goods reaches over £1,000, we will write to you before claiming the Gift Aid.
  • You will receive a unique ID number which you can quote at any donation.
  • It is your responsibility to inform us of any changes to your contact details or tax status.
  • You will receive an end of year tax statement notifying you of the sale of your goods.
  • Donated goods cannot be returned to you and may be disposed of if they are unable to be sold.

Declaration forms are available on request.

Carer Ventures Ltd (company number 10638466) is a trading company which manages NEWCIS shops and will pass any profits to the charity NEWCIS.