Are you new to caring? Are you unsure what your rights are as an unpaid carer? Or do you simply just want to keep up to date with the changes in legislations? Learn about your rights as an unpaid carer.

Whether you are a new carer or have been caring for someone for a while, carers need to know their rights wherever they are in their caring journey. It is important that you understand your rights and are able to access the support that is available to you.

Carers and the law

This law exists to improve the well-being of people in Wales, particularly those who need care and support, and carers who need support. There are several rights included in the Act that are important for you to know and understand. These rights are the same for all carers, whether you are a child, a young person or an adult.

Carers Rights [external link] >

Your rights as a carer are protected in law. Find out more about your rights regarding assessments, direct payments, finances, safeguarding, advocacy, health and more in The Care Act 2014.

The Care Act 2014 [external link] >

Under the Social Services and Well-being (Wales) Act you have a right to:


Find out what benefits are available, how they work and if you are eligible. 

Browse benefits [external link] >


When someone you have been caring for passes away, it can feel overwhelming knowing what to you need to do and where to start. NEWCIS can provide support for unpaid carers as their caring role changes or ends. If the person being cared for has died, we can signpost you to our internal counselling service or to other organisations such as Cruse. We also run regular funeral planning sessions with Celtic Financial Planning Ltd.

Carers Allowance

Carers Allowance is paid to carers over 16 on a low income who spend 35 hours or more a week caring for someone. You do not have to be related to, or live with, the person you care for. You do not get paid extra if you care for more than one person.

How to apply for Carers Allowance [external link] >

Carer's Leave Act 2023

The Carer’s Leave Act 2023 will come into force on 6 April 2024. The draft regulations set out important detail relating to the Act, including that: the legislation will cover employees in England, Wales and Scotland. to be entitled to the provision, employees need to be providing long term care.

For further information on the act and how it can support carers who are in paid employment go to

Lasting Power of Attorney

A Lasting Power of Attorney (LPA) is a powerful legal document that safeguards a person’s wishes in the event that they are no longer able to make decisions for themselves. Working with Celtic Law Ltd, NEWCIS has developed a much-needed service for unpaid carers offering LPA workshops and in some cases access to financial support with the associated fees. Check our events page for any upcoming LPA courses or contact us for more information.

The Older People’s Commissioner for Wales’ Easy Guide to Lasting Powers of Attorney provides easy to understand information that can help.

Welsh Government Charter for unpaid carers

Welsh Government have published a Charter explaining the legal rights of unpaid carers in Wales under the Social Services and Wellbeing (Wales) Act 2014.

Read the Charter [external link] >