Once you have 1) Identified that our BTG scheme would benefit you in your caring role and 2) You have a What Matters Conversation in place within the last 12 months (if you don’t know if you have an up to date What Matters in place please ask NEWCIS, we will be able to advise you). You can request the BTG Providers List (this brochure) to look through and choose a provider. 

As the carer it is your responsibility to contact the providers and confirm availability with the one you wish to use. Once you have agreed with the provider, contact NEWCIS and a Wellbeing Officer can then complete the referral for you to access the scheme.  

A letter of confirmation will be sent to you by NEWCIS which will include your details, the BTG code allocated and the start and expiry dates of the code. These dates cannot be backdated or extended; it will start on the date of issue.  

A copy of the code information will be sent to the provider which you have chosen and confirmed availability with. The provider will then invoice NEWCIS up to the amount of the code for services accessed during the timeframe.  

Please note BTG is not able to fund gardening, cleaning, ironing, medication tasks, manual handling, administration services, hairdressing, massages, pet care or decorating. 

If you wish to reapply for the scheme, so long as you still meet the criteria and NEWCIS have funding available, you can contact NEWCIS to request another code. Please note that the scheme is in high demand and can sometimes hold a waiting list.