What is BTG?
Bridging The Gap (BTG) is NEWCIS’ respite scheme that provides you with a short period of rest from your caring role. A short break from your caring role could include attending a personal appointment, a NEWCIS event or socialising with friends. If you care for someone living in Denbighshire, Flintshire or Wrexham, you could be eligible to access the award-winning scheme.
Eligibility criteria
- You are caring for someone living in Denbighshire, Flintshire or Wrexham
- You are registered with NEWCIS
- You have had a Carers Need Assessment / What Matters Conversation in the past 12 months
The process
You have identified that you, as a carer, would benefit from NEWCIS’ Bridging The Gap scheme. So, what happens next?
- You will be allocated a NEWCIS Wellbeing Officer who will complete a Carer Assessment with you (if you do not already had one)
- If you meet the criteria you can then choose a provider you would like to use and contact them to ensure that they have capacity
- Once you have agreed with the provider, contact your wellbeing officer at NEWCIS so that they can complete the referral for you to access the scheme
- A letter of confirmation will be sent to you by NEWCIS which will include your allocation code. You must quote this code to the provider when using their service. The code is valid for six months from the issue date. Any unused hours will be reallocated to another carer
Flintshire providers
Click to expand
Tel: 07849752304
A Star provide a domiciliary (Homecare) care service to people located in North Wales. Homecare is the range of services put in place to support an individual in their own home. Provided to those that require additional support with day to day household tasks, personal care or any other activity that allows them to maintain their quality of life and independent living.
Tel: 01352 710254
Email: info@astargroup.co.uk
Your Awel Homecare and Support Worker will be able to undertake personal care services such as helping you to get up in the morning, washing, dressing, toileting, bed-making, helping you to go to bed at night, etc. The Support Worker can also help you to take any medicines that have been prescribed for you by your doctor, subject to certain limitations that will be explained to you.
Tel: 01824 308010
Email: admin@awelhomecareandsupport.co.uk
Tel: 07597654774
Email: hayleycj6@gmail.com
At Allied Healthcare, we believe that care isn’t ‘medicine’ to be taken twice a day. It’s about helping people to continue living life independently. As one of the UK’s largest care providers, our dedicated carers, experienced clinical team and specialist staff enable us to provide high quality and personalised care to every individual.
Tel: 01978 312445
Email: wrexham@alliedhealthcare.com
Fully insured Domestic cleaning services covering Flintshire and surrounding areas.
Tel: 07889 781758
Personal Care Services may include: Continence Management, Bathing, Oral hygiene or skin integrity management. Bluebell Care at Home can also assist individuals with appropriate diet, fluid intake and monitoring. Bluebell Care at Home are also able to help individuals with their Medication Management. Tasks that we support may include, prompting, partial or full administration. Importantly, we do not manage or administer controlled drugs. Risk assessments will take place and be agreed by all parties prior to assisting with medication.
Tel: 01352 218130
Email: enquiry@bluebellcareathome.co.uk
Bluebird Care providing high quality care visits at home. Our services support you to maintain your chosen lifestyle. So, we keep you in control and provide you with the home care and support that you want, where and when you want it.
Tel: 01244 318348
Email: cheshirewest@bluebirdcare.co.uk
Companionship service, shopping, hospital and doctor appointments, luncheon clubs, visits to family and friends, telephone call assurance, morning checks, cooking, group outings (4 or more people £8.00 per hour which includes travel costs), dog walking.
Covers all of Flintshire.
Tel: 01978 227999
Email: cathy@yourtrustedfriend.co.uk
Personal one to one care and support, food preparation and feeding assistance, medication administration/prompting, support to engage in community activities or events, cleaning, laundry & ironing, sit in service, collecting prescriptions and running errands, support with shopping, pet feeding/walking, appointment assistance, day trips.
Based in St Asaph, so covering villages on the Flintshire border.
Tel: 0778742589
Email: camclayton0@gmail.com
CareCo specialises in providing high quality, personal and social care for people of all dependencies and disabilities. We help preserve your Independence and dignity of living at home through the provision of professionally trained care staff.
Tel: 01244 541007
Tel: 01352 755141
Aim to improve the lives of carers by providing them with respite from caring, allowing them time to themselves knowing that the person they care for is in safe hands.
Tel: 01492 542212
Everycare provides tailor-made domiciliary and personal care services that deliver the highest quality of health and social care. Our staff members are trained to provide specialised health and social care to those with age related challenges, mental health needs, learning disabilities, drug and alcohol dependency, physical disability, brain injury, challenging behaviour and services for children.
Tel: 01244 821050
Home Instead provides tailor-made, flexible care at home for the elderly to enable everybody to live independently at home regardless of their age.
Tel: 01978 660423
Offer a range of care services for older people both male and female. In addition to permanent residential care they are able to offer: Respite/holiday care, convalescent care, day care with transport, assisted bathing service.
Tel: 01244 811329
Email: enquiries@hollybankcarehome.co.uk
Jane Lewis Health & Social Care is a home care agency based in Chester.
Tel: 01244 404080
Janet Roberts Care Agency provides support to individuals living in their own home, to assist and improve the quality of their lives whilst maintaining their independence and personal choice.
Tel: 01352 715627
Individualised and person-centred approaches to ensure our clients have proper care in place that is reflective of their needs. They are committed to delivering care and support for individuals to access the community, in supported living, or in their own home, helping people to live their most fulfilled lives.
Tel: 01352 700300
Email: info@justone.org.uk
Personal Care and Wellbeing Services. Food preparation, Medication administration/prompting, Support to engage in community activities or events, cleaning, laundry and ironing, sit in service, collecting prescriptions and attending appointments, shopping, pet feeding/walking, day trips out.
Based in Gwersyllt so covering villages on Flintshire/Wrexham border.
Tel: 07525 631606
Email: brighterchoicesinfo@gmail.com
Personal one to one care and support, mealtimes – meal preparation / healthy eating / cooking for fun, supporting activities – computers / completing paperwork / arranging appointments, housework / cleaning duties, supporting social activities – hobbies / meeting friends, pet services – holiday cover / walking / vet visits, sit in service (daytime and nights), carers respite support, holiday cover.
Based in Prestatyn, so covering villages on the Flintshire border.
Tel: 07958539922
Email: k.milburn67@outlook.com
Personal one to one care and support, house cleaning, laundry and ironing, sit-in service, collecting prescriptions, shopping, pet feeding/walking, appointment assistance, trips out.
Trelawnyd and surrounding villages.
Tel: 07894 120289 / 01745 570481
Email: linda@tydies.co.uk
Liberty Care Flintshire Ltd. provides support for individuals over the age of 18. We support individuals with learning difficulties, physical disabilities, sensory loss/impairment and provide specialist care for individuals with dementia and palliative care needs. Liberty Care Flintshire also provides care to help people whom have had strokes, amputees, wheelchair users, and people with heart conditions. We can assist with their care by manual handling individuals, and we can assist with medication to all individuals if required.
Tel: 01352 756706
Email: libertycareflintshire@sky.com
Specialises in the provision of high quality domiciliary home care services in your local community. They operate to high standards and have achieved national recognition and awards in both the management, training and delivery of home care services.
Tel: 01745 350923
The Neuro Therapy Centre provides support to people with long-term neurological conditions and their carers.
Tel: 01244 678619
Personal one to one care and support, companionship services, pet sitting / vet trips / pet care / dog walking, basic DIY, grass cutting (using your equipment), de-cluttering, trips/days out, assisted shopping, accompany to activities/clubs, cleaning services, getting online services, house sitting / home security checks (for animals being looked after in your own home (if you’re out) or if you go on holiday.
All Flint and Holywell areas, Northop, Mold, Sychdyn and Cilcain.
Tel: 07928574322
Email: Mytherme@outlook.com
Specialising in 24 hour care, community care, care specific training as well as domestic and commercial cleaning services.
Tel: 01978 769385
Email: info@sscare.co.uk
Provide a full range of nursing, day and respite care to residents following a person-centred approach (read more about our philosophy of care).
Tel: 01352 753600
Help at home, Personal care, Companionship, Domestic care, Convalescent care, Dementia and Alzheimer’s care and end of life care.
Covering Cefn Y Bedd, Abermorddu, Caergwrle, Hope, Higher Kinnerton, Penyffordd, Penymynnyd, Buckley, Connahs Quay/Shotton, Mold, Rhosesmor, Halkyn/Pente Halkyn, Holywell, St Asaph, Rhyl and Prestatyn.
Tel: 01244 552126
Email: enquiries@verytas.net
Tel: 01244 537733
Your Trusted Friend is a companion service tailored to your individual needs, giving you freedom, friendship and providing some fun! It’s like an extra pair of hands when you need it! On a mission to alleviate isolation and loneliness. No matter what your circumstances are, they’re here to help.
As well as befriending and companionship they also provide food and personal shopping, meal prep, trips and outings, appointment visits and check-ins by phone.
Tel: 01978 227999
Email: admin@yourtrustedfriend.co.uk
Denbighshire providers
Click to expand
Your Awel Homecare and Support Worker will be able to undertake personal care services such as helping you to get up in the morning, washing, dressing, toileting, bed-making, helping you to go to bed at night, etc. The Support Worker can also help you to take any medicines that have been prescribed for you by your doctor, subject to certain limitations that will be explained to you.
Tel: 01824 308010
Email: admin@awelhomecareandsupport.co.uk
Domiciliary services range from as little as one hour per week, to 24/7 live-in care. The package will be bespoke to meet the needs of individuals. Prior to using our service, they like to get to know prospective individuals so that they can match them to their support worker. This matching process includes considerations of gender, language and culture.
Tel: 01745 889179
Email: info@alexandrahouse-supportservices.co.uk
Offering personalised care and support services to people in the comfort of their own homes. They recognise the difficulties that people in need of care and support can sometimes face and we are committed to providing personalised services which do not compromise one’s independence. Ultimately, their objective is to help you continue to lead your life the way you always have.
Tel: 01745 334809
Aim to improve the lives of carers by providing them with respite from caring, allowing them time to themselves knowing that the person they care for is in safe hands.
Tel: 01492 542212
Home Instead provides tailor-made, flexible care at home for the elderly to enable everybody to live independently at home regardless of their age.
Tel: 01745 772150
Tel: 01745 888777
Specialises in the provision of high quality domiciliary home care services in your local community. They operate to high standards and have achieved national recognition and awards in both the management, training and delivery of home care services.
Tel: 01745 350923
The Neuro Therapy Centre provides support to people with long-term neurological conditions and their carers.
Tel: 01244 678619
Tel: 01745 851310
Email: info@q-care.co.uk
Providing you or your loved ones with quality one on one care, they build care packages with you in mind allowing you or your loved ones to remain at home.
Tel: 01492 543524
Email: admin@seashellsltd.co.uk
At Home-Vale Senior Care aims to provide you with a positive, friendly, reliable and personal service that makes a real difference, by giving you a helping hand when you need it. At Home-Vale Senior Care has a very simple vision: to ensure that service users receive the highest possible standard of personal care.
Tel: 01745 814370
Help at home, Personal care, Companionship, Domestic care, Convalescent care, Dementia and Alzheimer’s care and end of life care.
Covering Cefn Y Bedd, Abermorddu, Caergwrle, Hope, Higher Kinnerton, Penyffordd, Penymynnyd, Buckley, Connahs Quay/Shotton, Mold, Rhosesmor, Halkyn/Pente Halkyn, Holywell, St Asaph, Rhyl and Prestatyn.
Tel: 01244 552126
Email: enquiries@verytas.net
Wrexham providers
Click to expand
Basic home care to specialist care.
Tel: 01978 312445
Email: wrexham@alliedhealthcare.com
Aim to improve the lives of carers by providing them with respite from caring, allowing them time to themselves knowing that the person they care for is in safe hands.
Tel: 01492 542212
Home Care Services.
Tel: 01978 263030
Community Catalyst.
Well Being Services.
Tel: 07376588344
Email: helpinghandswrecsam@gmail.com
Community Catalyst.
Home support & gardening services.
Tel: 01978 639729
Email: info@homeassistwrexham.co.uk
Home Instead provides tailor-made, flexible care at home for the elderly to enable everybody to live independently at home regardless of their age.
Tel: 01978 660423
Community Catalyst.
Pet Care Services.
Tel: 07703464880
Email: wrexhampetcare@gmail.com
Personal Care and Wellbeing Services. Food preparation, Medication administration/prompting, Support to engage in community activities or events, cleaning, laundry and ironing, sit in service, collecting prescriptions and attending appointments, shopping, pet feeding/walking, day trips out.
Based in Gwersyllt so covering villages on Flintshire/Wrexham border.
Tel: 07525 631606
Email: brighterchoicesinfo@gmail.com
Community Catalyst.
Personal Care and Well being Services.
Tel: 07591970394
Email: katyrobertspc@gmail.com
Community Catalyst.
Personal Care and well being.
Tel: 07508583077
Email: Majellahart@hotmail.co.uk
A wide-range of domestic home services allowing people of all ages to live more independently in the comfort of their own homes.
Tel: 07989 527046
The Neuro Therapy Centre provides support to people with long-term neurological conditions and their carers.
Tel: 01244 678619
Support, services and facilities that can empower people of all ages to retain as much independence as possible and enable them to access services in their locality.
Tel: 01948 830730
Providing the best care tailored towards you.
Tel: 01948 830605
The aim of TLC & Homecare Plus Ltd is to offer a service that provides homecare to adults in their own homes.
Tel: 01978 351596
Email: info@tlcnursingandhomecare.co.uk
Your Trusted Friend is a companion service tailored to your individual needs, giving you freedom, friendship and providing some fun! It’s like an extra pair of hands when you need it! On a mission to alleviate isolation and loneliness. No matter what your circumstances are, they’re here to help.
As well as befriending and companionship they also provide food and personal shopping, meal prep, trips and outings, appointment visits and check-ins by phone.
Tel: 01978 227999
Email: admin@yourtrustedfriend.co.uk
Family Support Grant
The BTG Family Support Grant can be used to help with travel costs for a family member to come to you and offer support – this could be practical tasks such as shopping, cleaning, cooking, walking the dog or assisting you with your caring role. Contact us for more information! We’d need to know: the number of days you will require family support, estimated travel costs, how many meals you will need to provide your family member, if they’ll be any day trip expenses and if you would be able to photograph receipts and forward these to us.
If you wish to reapply for the scheme again after the six months are up, providing you still meet the criteria and NEWCIS still have funding available, you will be reissued a new allocation code. Please note that the scheme is in high demand and can sometimes hold a waiting list. All listed agencies and providers are quality monitored via the council under the North Wales Domiciliary Care Agreement.
