You don’t need to be a carer to volunteer with us and we offer flexible and voluntary work in a variety of roles and locations. You would be joining a friendly and welcoming team and would be valued and fully supported in your role – training can be offered to enhance your volunteering role.
Volunteer specifications
- A friendly and welcoming manner
- Have good listening/interpersonal skills
- Be willing to take advantage of learning opportunities
- Work within NEWCIS policies and procedures
Benefits of volunteering

Increases confidence & self confidence

Provides a sense of purpose

Eases isolation and allows you to make friends

Gain new skills and experiences

Enhances your CV for future employment opportunities
Example volunteer roles
- Keeping in Touch phone calls to carers
- Database cleansing
- Fundraising
- Events
- Carer groups and drop ins
- Helping out in our charity shops
Award-Winning Volunteer Telephone Befriending Service
Our Keeping in Touch (KIT) Befriending service won the DVSC Denbighshire Volunteer Award for Community Support in June 2024!
Initially the service was started to provide companionship to carers that are feeling lonely and/or isolated as a result of COVID 19 pandemic. This volunteer service enables carers who are finding it harder to adjust to be able to continue receiving a KIT ‘Keeping in Touch’ call from a trained volunteer.
What calls are likely to include:
- General stimulating conversation, listening, providing companionship, reminiscing, hobbies
- Signposting the carer to contact NEWCIS for a wellbeing officer to provide more direct support/help and advice
Become a KIT volunteer! Here are some of the skills you’ll need:
- Good, clear, communication skills
- Patience and common sense
- Be a good listener and have a sense of humour
- Have a positive outlook
- The ability to complete basic records/log sheets
Ask us about Tempo Time Credits!
Volunteers can earn Tempo Time Credits as part of a reward and recognition scheme for the invaluable work they do within their communities.
These Credits can be exchanged for a range of services and activities provided by local and national Recognition Partners.
Tempo Time Credits exists to develop a world in which, through the inclusivity of more individuals and diverse groups of people volunteering, communities can create an environment where paid and voluntary work are treated with equal respect.

Want to get involved? Get in touch!
Contact our Volunteer Coordinator Jan Owen
- 01352 752525
- jan@newcis.org.uk