With the increasing demands on unpaid family carers, Legal & General has announced its care guidance service will be made available free of charge for any unpaid carer supported by the Carers Trust Network (including NEWCIS).

The Care Guidance Service will provide online and expert 1:1 telephone support to nearly a million unpaid carers.

Service users of NEWCIS will receive access to a free 30-minute telephone session with a care expert, a state funding assessment, guidance on typical care costs, and education resources to understand the different care options available, along with how best to fund them. Following the consultation, the service also includes a summary of everything discussed, alongside a care guide tailored to the individual’s situation and a list of relevant services.