01352 752525 enquiries@newcis.org.uk

Official Information

  • Home / Official Information

Official Information

Betsi Cadwaladr University Health Board

You can send a message to a loved one whilst they are in hospital by following the instructions of Betsi Cadwaladr’s ‘Letter to Loved Ones’ service here.

UK Government

Coronavirus information from the government, updated regularly. 

FAQ’s: what you can and can’t do

GOV.UK WhatsApp Information Service aims to provide official, trustworthy and timely information and advice about COVID-19. Simply add 07860 064422 in your phone contacts and then message the word ‘hi’ in a WhatsApp message to get started.

Reviews and reassessments for disability benefits are being suspended for the next three months. Read more.

Get help with benefits and pensions if you have accessibility needs.

Information for people who are caring, unpaid, for friends or family during the coronavirus outbreak.

Find out what you can do if you’re struggling because of coronavirus with this online tool.

Welsh Government


Shielding letters explained

Covid 19 Triage Tool

Find help if you’re struggling because of coronavirus with this Covid 19 Triage Tool. The tool includes topics such as feeling safe, accessing food, housing, financial advice, benefits advice and for particular groups such as older people, young people, BAME, disabled and carers.



Test, Trace, Protect

Find out more here (translated in 13 languages here)

Local Authorities Service Updates

Public Health Wales

Official guidance and coronavirus information from Public Health Wales Information updated regularly. 

Rapid COVID-19 surveillance: confirmed case data per county.

How to protect extremely vulnerable people (shielding)

COVID Symptom Tracker

Take 1-minute to self-report daily, even if you are well, to help scientists identify high-risk areas in the UK, who is most at risk (by better understanding symptoms linked to underlying health conditions) and how fast the virus is spreading in your area.

COVID-19 Scams

Criminals are exploiting fears about COVID-19 to prey on members of the public, particularly older and vulnerable people who are isolated from family and friends. 

National Trading Standards is warning people to remain vigilant following a rise of coronavirus-related scams.

%d bloggers like this: