NHS Wales Pharmacy Service

Advice and treatment service for a range of common ailments without having to make a GP appointment.

NHS Wales Pharmacy Service

Advice and treatment for a range of common ailments without having to make a GP appointment.

How does it work?

If you visit a pharmacy and have a common ailment you can ask the pharmacist for advice. The pharmacist may ask if you wish to register for the service. Registering means the pharmacist may supply you with the medicine you need free of charge. 

You may need to show the pharmacist some form of identification before you can use the service. They will also check that you are registered with a GP practice in Wales.

You don’t have to make an appointment. You can go along at a time that suits you.

Who is the service for?

You can use the service if you live in Wales and are registered with a GP practice.

What does the service offer?

You will receive advice and free treatment from your community pharmacist for common minor illnesses and ailments such as indigestion, hay fever, sore throat, eye infections, cold sores and back pain. 

Can I still go to my GP?

Yes. You can still make an appointment with your GP if you feel that this is more suitable. The pharmacist may also tell you to make a GP appointment if they feel it is better for you to see a GP or another healthcare professional. 

Can I still go to other pharmacies?

You can still use other pharmacies to buy medicines or pick up your prescriptions however you can only use the service at the community pharmacy that you are registered at.

How do I register?

Ask at your community pharmacy for more details. You can find your closest pharmacy here.

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