A carer needs assessment (now known as a 'What Matters Conversation' is not about judging the way you are caring for someone but about looking at what support you may need. Carer needs assessments apply to carers of any age and must include:

• Whether the carer is able/willing to care
• The outcomes the carer wishes for in day-to-day life
• Whether the carer works or wishes to participate in education, training or recreation

If you are caring for a disabled child your needs should be taken into account as part of the Children’s Assessment Framework, but for those parent carers who meet the criteria for the Children’s Integrated Disability Service an
additional carer needs assessment can also be completed. If you wish to have your needs as a carer needs assessed, please contact us. 

One to One Visits

Give you the carer an opportunity to discuss your caring role in an environment you are comfortable with, knowing that the NEWCIS Wellbeing Officer is there to support you, to offer information, advice and assistance. They will be able to refer and signpost you to relevant support such as our respite service (Bridging the Gap), Advocacy, Citizens Advice Bureau and much more.

What Matters Conversation

Following changes to Legislation in 2015, each Local Authority implemented a proportional assessment to the individual, this explores needs in line with the Social Services and Well-Being Act (Wales) 2014. This is called a What Matters Conversation. You will have a conversation with a Well-being Officer about what matters to you at the time the conversation takes place. The conversation can be as in-depth and as detailed as you wish to explore.