Welcome to NEWCIS
We are the largest provider of carer services in Wales
NEWCIS is largest provider of carer services in Wales – delivering information, one to one support, advocacy, training and counselling to carers who provide unpaid support to family or friends.
This could be caring for a relative, partner or friend who is ill, frail, disabled or has mental health or substance misuse problems.
There are no complicated referral forms or special requirements. You just need to be caring for someone who lives in Flintshire or Denbighshire and who could not manage without your help. This care is not paid employment.
For all North Wales unpaid family carers and volunteers to be properly supported and valued in their caring and volunteering roles and provided with a voice, opportunity and choices, to lead a more fulfilling life.
NEWCIS also provides group support and events to enable people to share their experiences and relax in a social setting. One of our carers described us being like an ‘anchor in a storm.’
Think you can help at one of our upcoming events or on a more regular basis? Could you make a one off or regular donation?
Number of carers registered to our service
Number of carers supported on an individual basis across Flintshire and Denbighshire
Estimated carers across our two counties
With 9,300 carers registered to the service and more than 2,237 carers supported on an individual basis across Flintshire and Denbighshire, we also aim to provide a voice for carers to ensure their issues are heard and addressed.
There are an estimated 30,000 carers across the two counties in which we work and we are constantly striving to raise awareness of our services in order to reach out to even more people.
Many carers are struggling with a multitude of issues including access to information, maintaining a work/caring balance, red tape and coping with loss, as well as the physical and mental challenges involved.
Based in Mold, NEWCIS became an independent charitable organisation in 2015, 22 years after it was first set up as an information service for carers in North East Wales.
Contact our team today and we’ll take you through things, step by step